Cookie Policy

This Cookie Policy explains how Zivana Care uses cookies, web beacons, and local storage technologies to enhance your browsing experience, remember your preferences, and secure our health portal.

1. What are Cookies and Local Storage?

Cookies are small text files stored on your browser or device by web servers. Local Storage is a modern web technology that allows website applications to store data directly in your browser client. We use both of these technologies to store small fragments of key settings (e.g., your selected health mode or city) so they are remembered next time you open the website.

2. How We Use Cookies & Local Storage

We categorize the cookies and storage tokens we use as follows:

• Strictly Necessary: Required to authenticate users, manage active sessions, and secure login endpoints. These cannot be disabled.
• Preference & Functionality: Used to remember your interface customizations (such as whether you selected the **Expecting Mum**, **Nursing Mum**, or **Wellness** tracker) and your preferred location settings (e.g., selected city for marketplace deliveries).
• Analytics & Performance: Aggregated, anonymous data that helps us understand how visitors interact with our website sections and banners.

3. Third-Party Cookies

We use third-party analytics integrations (such as Google Analytics) and secure billing systems (such as Paystack checkout widgets) that may deploy cookies to track interaction flows or verify checkout transactions. These third-party services possess their own privacy and cookie policies.

4. Managing Your Preferences

You can control and delete cookies through your web browser configuration settings. However, please note that disabling strictly necessary or functional storage tokens may prevent Zivana Care from remembering your tracking parameters, requiring you to re-select your city or mode upon each visit.